Fiberplate Stair Tread
A NEW Aquatic Facility
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|customer service 1-800-987-7238 ext. 4
|It is our mission at Water Safety
Products, Inc. to assist in saving more lives by working in partnership
with Lifeguard Professionals around the world, providing the creative, quality
equipment and uniforms needed to perform their ever-vigilant duties in times
of water emergencies.
Delivery: Water Safety Products, Inc. stocks inventory year-round,
with our peak shipping season being March through June. Normally orders
leave our warehouse within 48 hours. No delivery request is considered unreasonable;
please don't hesitate to ask. Please keep in mind that custom orders require
additional lead time; call for delivery information on your custom order.
Commercial Orders: Terms are either 2% 10 days or Net 30 days, with
approved credit only. Terms will not be considered until a credit application
has been completed and approved by credit department (click
here to download our credit application).We also accept
all major credit cards. Freight charges are added to all orders, which are
F.O.B. Indian Harbour Beach, Florida.
Government Purchase Orders: Military, government agencies, and municipalities
are 2% 10 days or Net 30 days with approved purchase order, or credit card.
Freight charges are added to all orders, which are F.O.B. Indian Harbour
International Orders: We gladly accept international orders - we
are the number one international shipper in the lifeguard business! Goods
will be shipped after bank acknowledgment of funds transfer. Other payment
options are Visa, MasterCard, American Express, or Discover. When a Pro
Forma invoice is required for advance payment, no order changes will be
accepted after the Pro Forma invoice is issued.
Personal Orders: The only accepted method of payment is by major
credit card. When calling for an order, please have your order information,
credit card number, and credit card billing address available.
Freight Charges are added to all orders. All orders are F.O.B. Indian
Harbour Beach, Florida unless otherwise approved. Life vest orders of 72
pieces or more are F.O.B. manufacturer (Texas).
Samples: Samples are available on request. They are billed Net 30
days, or to your credit card. You may inspect the product and return it
unused within 30 days for full credit. If you prefer to test the garments,
the invoice must be paid within 30 days.
Returns: ALL RETURNS MUST BE AUTHORIZED. Caller will receive a return
authorization form. This form, plus a copy of your original invoice, must
be included with your returned goods. There is a 15% restock fee, unless
the return is due to our error. No returns are allowed after 30 days. No
returns on custom goods.
Swimwear that is thought to be defective and is being returned for our inspection
MUST BE LAUNDERED AND CLEAN, or it will not be considered for replacement.
Allowable Swimsuit Returns
Unused suits in new condition
Center chest lifeguard and cross embroidered women's suits
Left leg lifeguard and cross embroidered men's suits
Swimsuit Returns Not Allowed
Silkscreened logos of any type
Custom embroidered swimsuits
Lifeguard and cross embroidered women's suits if you choose left hip
Lifeguard and cross embroidered men's suits if you choose logo placement
other than left leg
Cash refunds will be issued only in the case of overpayment, NOT on returns.
Credit to your account will be issued on returns. This credit must be used
within one (1) year of issue date.